Concerts at Pickering Casino: The Arena's tickets, seats and house rules

The Arena at Pickering Casino Resort is the resort’s concert and comedy hall, with about 2,500 seats. Every ticket is sold through Ticketmaster, which the operator calls its only authorised distributor. You can also buy at the box office, which opens two hours before showtime and takes debit, Visa, Mastercard and American Express, not cash. Parking is free, re-entry isn’t allowed, and only small or clear bags get through the door.

The rest of this page is the practical side: how to get tickets without being burned by a reseller, how seating works, and what security will take off you at the door. All of it comes from the operator’s Arena FAQ and its venue rules as published on 11 November 2026.

Pickering Casino concerts and the show schedule

The Arena books music, comedy and theatre. We don’t reprint the schedule. It changes too often, and a stale list of who’s playing Pickering is worse than none. Two places carry the current lineup:

1. the View all Events link on the operator’s Arena page;
2. Ticketmaster, searching “The Arena at Pickering Casino Resort”.

Great Canadian Rewards members get presale codes by email, as long as they’ve opted in to email updates. Members can also spend Comp Dollars on tickets for selected shows in the Shop section of the member portal. That route has limits: four tickets per event, no refunds, and seats are assigned at the box office when you pick the tickets up.

Buying tickets without getting burned

The operator warns that tickets from third-party sellers or unauthorised platforms may be fraudulent. In practice: buy on Ticketmaster or at the box office, and be suspicious of a resale link that isn’t Ticketmaster’s own. Entry is by mobile ticket, and the operator suggests downloading it to your phone before the event so you aren’t fumbling with an app at the scanner.

Seating chart, sightlines and accessible seats

There’s no single seating chart. Ticketmaster shows a map for each event, and accessible seats sit in different places depending on the setup. You buy accessible seats on Ticketmaster like any other. The operator says camera rigs, staff or stage gear can block part of the view from some seats, and that it won’t refund or exchange tickets because of that. Some artists invite the crowd to stand. The venue asks everyone to keep the aisles clear, which means no dancing in them.

Children under 24 months get in free on an adult’s lap. From two years old, a child needs a ticket and a seat, and has to be with an adult.

What you can bring into The Arena at Pickering Casino Resort

Allowed	Not allowed
Clutch up to 5 × 12 × 18 cm	Backpacks and any other bag
Clear bag up to 8 × 35 × 35 cm	Cameras, recorders, tablets, laptops, drones
Phone photos without flash, if the artist allows	Selfie sticks, tripods, monopods
Empty soft water bottle	Hard-shell bottles, cans, flasks
Food bought elsewhere in the casino complex	Outside food and drink
Signs up to 11 × 17 inches, if the tour permits	Signs on poles, flags, glow sticks, laser pointers, noisemakers

You may be searched on the way in. Smoking and vaping are banned inside, cannabis included. Re-entry isn’t permitted, so the venue provides a designated outdoor smoking section; ask staff where it is before you head for an exit.

On the night: arrival, late entry and the casino

Arrive early. Entry involves a security check and the operator says people arriving right at showtime miss part of the show. If you’re running late, you’ll still be let in until 30 minutes before the scheduled end. Coat check is in the main lobby and opens an hour before the show; lost property goes to Guest Services.

Food and drink are sold inside, with limited concessions during the event, and you can pay cash or card at the stands. Some restaurants in the building are 19+, so plan dinner accordingly if you’re bringing teenagers. Heading to the casino after the encore means being 19+ with valid government photo ID, and a second piece if you look under 30.